PLEASE READ, THANK YOU!

• We require your VIN number to verify and ensure the parts you are ordering fit your vehicle.
• In stock orders ship within 24 hours.
• All orders must have a VIN number attached.
• Parts might be on back-order, Please contact us with any questions.
• Weekend orders will be processed the next business day.

• If a part is not in stock it will be ordered from the manufacturer, it usually takes 1 day to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped expedited for an additional cost.
• If you pay for expedited shipping and we don't have the part in stock we will ship it to you as soon as we receive it from the manufacturer.
• We do not ship internationally.
• We do not ship COD orders.
• Our hours are 8 A.M. to 5 PM M-S (MST)

• Call us to arrange for any returns at 801-553-5160 or you may email customer service at [email protected]
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts with VIN provided on the order
• Parts must be resaleable and in the original packaging with absolutely no damage to the part packaging or label.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• Parts ordered without VIN number cannot be returned.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• Please see out Shipping Policy https://www.hondapartshq.com/policies/shipping

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.
• We reserve the right to cancel any order at our discretion.